"From the moment Tom started working for me at the Swan it was clearly evident that he possesses the most excellent can-do work ethic. Tom has the most exceptional work relationship with his team mates and peers alike. Never late and always well-presented Tom sets an example to the rest of the team.
Having worked and managed in the hospitality sector for nearly 30 years I can honestly say that Tom is one of the most genuine, hard working and caring members of staff I have ever been fortunate enough to have working for me.
Nothing is ever to much trouble and he has a unique skill to adapt to challenging and busy circumstances."
- Mark Tobin, General Manager, Best Western Plus Swan Hotel
"Tom has been working for me for the past two years, in which time he has shown himself to be invaluable to our business.
Tom started as a part time bar man with no experience and has moved quickly up the ladder to be my right hand man.
He is reliable, hardworking, conscientious and can handle any given situation with maturity and understanding. Tom runs his own shifts, showing good leadership skills and quick thinking in a very busy environment. He is calm under pressure and relays that back to his team making the shift enjoyable for all, even under extreme pressure.
Tom has the ability to be able to converse with any age and the generosity of spirit which encourages our guests to enjoy their experience to the fullest."
- Michelle Bennetts, Head of Hospitality, Wells Cathedral School